Ivette Taboas has been a dedicated member of the Crew Services Development team at Envoy since 2014. Her exceptional work has earned her the 2023 President’s Award.

“Ivette takes extreme ownership in her job as well as the department. Her positive attitude, work ethic, and ability to get the job done is beyond appreciated and respected. Ivette is the perfect example of what a President’s Award recipient should be,” said a nominator.

What is your Envoy story?

I began my career with Executive Airlines dba American Eagle in San Juan, Puerto Rico back in 2002 as a support staff assisting wheelchair passengers and working at the curbside check in. I fell in love with the airline industry, and it became my career.  In San Juan I worked as a Passenger Service Agent and a Crew Scheduler for the ATR operation. I transferred to American Eagle Crew Scheduling Department in Texas at the end of 2010. I’ve worked in Swaps and Drops, Crew Pay, Crew Planning and Crew Resources, where I have been a part of since 2014.

Are there any significant milestones in your career that stand out to you?

Receiving the President’s Award is an amazing milestone in my career.  It’s a sign that my work is impacting others in a positive way.

How do you stay motivated and maintain high standards in your work?

I have always been motivated to learn the “why” and the “how” of things. That motivation to understand and learn something new is what has kept me growing and accepting new challenges within the company.

What is a specific instance where you went above and beyond in your role?

In the fall of 2023, I had the opportunity to cover directorial duties for my department while the Director was out of office. I’m proud to say that I was able to perform these duties while also keeping up with my day-to-day responsibilities.